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Travelport Completes Integration of Deem

Tool provides access to and servicing of all multisource content, including NDC.

Written by:

Harvey Chipkin

Published on:

August 10, 2023

Travelport announced the integration of Deem, a corporate travel management platform, with Travelport+. The announcement comes just months after Travelport revealed the news of the acquisition, a move intended “to fulfill a growing need for a tight, fully integrated tool that provides access and end-to-end servicing of all multisource content, including NDC.”

John Elieson, COO, said business travelers want, and deserve, the same modern retailing experience as leisure travelers. When Travelport announced the acquisition of Deem in March, he said, it was with the intention of providing the corporate travel world with “award-winning, complementary tools that are as revolutionary, modern and easy-to-use as Travelport+.” He said, “We’ve not only delivered on that promise, but are proud to confirm the integration of the Deem and Travelport+ platforms.”

Travel management companies (TMCs), corporations and their travelers that utilize Deem and Travelport+, according to the announcement, will be able to access a wide range of rich and relevant content, all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature uses AI and machine-learning capabilities to provide agents and travelers with a more modern retailing experience with faster search responses, more pertinent results and greater accuracy.

When seamlessly integrated with Deem’s user interface, said the announcement, the CCL allows travelers to stay within their corporate policies while ensuring bookings (including NDC) are fully serviceable.

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Looking ahead, according to the announcement, Travelport expects Deem to:

  • Accelerate its international expansion, doubling its global footprint with a focus first in Europe/Middle East/Africa, followed by Asia-Pacific.
  • Evolve the user interface to continue to revolutionize the corporate travel retailing experience and deepen the industry-leading gap that Deem already has in front of its competitors.
  •  Implement enhanced emissions data, which is already available on Travelport+.

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