Categories: Special ReportDistribution And Booking Tools

Tooling Up

A consumer-level booking experience for business travelers is getting closer – but there are still obstacles
The trend toward consumerization of business travel booking technology seems unstoppable. Travelers demand it, and – with powerful data management tools joining the fray – travel programs can benefit from it.

However, while the corporate travel industry is working on new travel booking tools which better mimic the consumer experience, many travelers and travel managers aren’t completely happy with the results to date. Despite the hype, corporate travel booking tools are still not as user friendly/useful/streamlined as their consumer counterparts.

For years, many TMCs didn’t pay attention to technology or their customers’ user experience in travel booking tools, says Michael Gulmann, chief product officer for Egencia, business travel. They simply rented or white labeled another company’s booking tools. That’s certainly changed over time.

Full Access to premium content subscribers only. Please login below or register HERE

Forgot Password?

Not registered yet?

Advanced Search

Join Newsletter

Thank you! Your submission was successfully sent :-)×
Opps! Some went wrong... Your submission did not go through :-(×

Contact Us

Publishing Office:
Eleven Ryerson Place #201
Pompton Plains, NJ 07444
973-839-6200
JAllison@askbte.com

Contact Us

Editorial Office:
5768 Remington Drive
Winston-Salem, NC 27104
336-766-1961
DBooth@askbte.com

Business Travel Logo

Contact Us

Subscription Services:
P.O. Box 542
Pompton Plains, NJ 07444
973-839-0620
subscriptions@askbte.com

NY Medical Nutrition