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Special Report, Technology

Negotiating Curves

Developments in technology and the marketplace are driving change in the annual hotel RFP ritual

Like Stonehenge or the Great Wall of China, the annual hotel RFP process seems to be an enduring feature of the corporate travel landscape. However, recently cracks have appeared in the wall. Changes in technology have had an impact on rates and booking systems and supplier consolidation may give additional negotiating leverage to sellers. Further, there’s been enhanced emphasis on traveler satisfaction and productivity.

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