Special Reports
The Intentional Traveler: Different Roads
In the year ahead, business travel promises to bring renewed energy and a more personal take on the traveler’s mission With the Great Reset of 2024 receding in the rearview mirror, there’s no better time to pause and reflect on the lessons we have learned. The unspoken effects of geopolitical conflict, natural disasters, a tense election year…
Nov. 26, 2024
Navigating Jet Cards
Jet cards – a happy medium between owning a plane and chartering for each trip – may seem like a useful shortcut, but with so many choices out there, things can get confusing and travel managers may not always be sure how to pick the best one. After all, with the wide range of available…
Nov. 5, 2024
Hotel Rates: Driving Dynamic
The outlook for dynamic corporate hotel pricing is … well, dynamic. The perennial discussions around dynamic vs. static pricing are ongoing, but the landscape shifts with the economy, changing technologies and corporate goals. Right now, could be another period when a swing is underway, as the hotel market softens and AI tools come into play.…
Oct. 28, 2024
TMCs: Expect the World
It’s the $64 million question – is there such a thing as a truly global TMC? First off, what do we mean by global? If the definition is one vendor for multiple countries delivering the same in each of those countries, then the clear answer is No. No TMC can standardize completely, but to be…
Oct. 21, 2024
Big Data & Analytics in the AI Playbook
You can't have artificial intelligence without data. Lots of it. But as we grapple with how to take best advantage of the promise AI holds for managing business travel, we have to ask what kinds of data should be captured and utilized?That's a question that may bring some new answers in a post-pandemic world. When…
Oct. 15, 2024
The Disruptive World of NDC
For travelers and travel managers, air travel disruptions are hard enough to handle one at a time, but when the disruptions extend beyond the flight to the entire distribution network – how tickets are shopped, booked and managed – the impact can be much more far-reaching. The ways in which airline bundles, pricing combinations and…
Oct. 2, 2024
Private Flying
Today, with commercial airlines’ capacity limited and fares rising, private aviation for corporate travel continues to offer programs a premium value in security, convenience and comfort. Plus, often, the greatest luxury is the luxury of time, and managing it better can be the biggest savings of all. Therefore, the return on investment of flying private…
Sep. 16, 2024
Distribution Channels: Pay It Forward
With the focus on new distribution channels, the processes around corporate travel are undergoing a major transformation, and the changes are coming fast and furious. But the road to the future is turning out to be a bumpy one. Just see Exhibit 1: Last year, American Airlines eliminated approximately 40 percent of its EDIFACT fares…
Aug. 6, 2024Reinventing the Stay
The hospitality story of the last two years is that business travel has changed – and hotels have responded by reimagining the stay. “How we travel for work has really transformed over the last few years,” says Christiane Cabot-Bini, vice president, global business travel sales for Hilton. “The industry is responding to accommodate new business…
Jul. 29, 2024
Tipping Point for AI
Is it possible to get through the day without hearing the term AI? Maybe if you’re hiding out on a desert island or experimenting with isolation therapy, but for travel buyers striving to keep up with change on every front, making the most of artificial intelligence is becoming an integral part of the job. "AI…
Jul. 24, 2024