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Serko Integrating Sabre NDC Content Into Zeno Platform

Activation promises to ensure companies access to ‘broadest possible set of options.

Written by:

Harvey Chipkin

Published on:

May 1, 2024

Zeno, the corporate travel and expense management platform from Serko, is now integrating NDC-enabled content through Sabre’s Offer and Order APIs, according to an announcement. Zeno users will be able to shop and book NDC offers through Zeno’s interface, alongside the ability to book complimentary or prepaid seats and cancel bookings in the platform. The activation makes Sabre the first GDS to provide NDC content through Zeno.

Zeno’s integration also enables users to mix and match NDC and EDIFACT fares in a single booking, helping to ensure corporates have access to the broadest possible set of options for their travelers, according to the announcement.

Joydip Das, chief product officer for Serko, said the company’s vision is to deliver a connected trip experience with the Zeno platform, “and this starts with the harmonization of fragmented content sources into a single, seamless interface for the travel booker.” The integration of personalized NDC offers through Sabre, he said, “continues to build on this vision, helping to ensure that our customers have access to the best offers and pricing for their corporate travel programs.”

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Kathy Morgan, vice president, product management-distribution experiences for Sabre’s Travel Solutions, said the economy has laid the foundation to make NDC a reality across the ecosystem. Now, she said, “the focus is on scalability, on making NDC offers widely available, and on providing a personalized experience to as many travelers as possible. The availability of NDC content in Zeno is an important step in that journey.”

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