Time spent in transit is the most challenging aspect of business travel, according to a new report released by the GBTA Foundation – the education and research arm of the Global Business Travel Association. Layovers, changing a flight or train reservation mid-trip, the work environment while traveling and preparing expense reports also topped the list of most challenging aspects for North American business travelers. The study, “Creating a Frictionless Travel Experience – North America,” conducted in partnership with Sabre Corporation, identifies the main challenges business travelers face during their travel experience while also looking to understand what organizations are doing to make this experience a better one for their travelers. The top pain points all have one thing in common – they are time consuming. Given that 72 percent of business travelers are middle management or higher, it is not surprising that they are concerned about losing time or having an adequate work environment, according to the report.  Wade Jones, president of Sabre Travel Network, said that while technology is helping to ease some of these issues, this report “demonstrates that we still have work to do to make corporate travel more seamless, reducing the number of apps and tools needed to organize their trip, while also optimizing compliance and reducing costs.”