Forty percent of businesses globally plan to increase the amount they travel during this fiscal year (July 2024 to June 2025), compared with the same time period last year. And 42% of customers globally plan to increase their spend on travel, versus last year, according to the first-ever State of the Market survey from Flight Centre Travel Group.
Charlene Leiss, president, Americas, said: “These encouraging figures reflect the unwavering commitment from companies to deepen their investment in business travel, demonstrating the strength and the resiliency of the industry right now. The plans to increase spend are a welcome sign for employees that strategically leverage travel to foster connections, increase collaboration and drive innovation for their businesses.”
The breakdown of expected travel frequency and spend by customers surveyed globally is below, along with the results for just those customers based in the Americas.
Expected Travel Frequency in FY25
10% globally (12% Americas) – intend to increase travel by more than 20%
30% globally (29% Americas) – intend to increase travel by up to 20% more
35% globally (40% Americas) – intend to travel about the same amount
10% globally (9% Americas) – anticipate a reduction in travel
15% globally (10% Americas) – uncertain on plans to increase/decrease travel
Expected Travel Spend in FY25
6% globally (8% Americas) – intend to increase spend by more than 20%
36% globally (39% Americas) – intend to increase spend by up to 20% more
31% globally (32% Americas) – intend to spend about the same amount
11% globally (8% Americas) – anticipate a reduction in spend
16% globally (13% Americas) – uncertain on plans to increase/decrease spend
The survey was conducted online between June 3, 2024, and July 11, 2024. The target respondents were FCM Travel and Corporate Traveler customers, specifically decision-makers, travel managers, and authorized travel bookers. All FCM Travel and Corporate Traveler regions were included.
