Accelya, a  global software provider to the airline industry, announced a new partnership with Delta Air Lines for their Accelya FLX Platform and the provision of New Distribution Capabilities (NDC).

The agreement, according to the announcement, will be part of Delta’s solution to deliver its customer-first approach to transform how it sells and services, enabling passengers to book in their channel of choice while maintaining consistency. Accelya’s FLX Platform will leverage its modular approach and APIs, allowing Delta to reach a vast range of sales channels, while maintaining the airline’s ability to deliver its next generation product strategy.

Sara Reid, managing director of sales technology & global sales, Delta, said the airline’s partnership with Accelya is part of the carrier’s long-term distribution strategy to provide better products, better merchandising and better servicing for customers. She said, “We’re excited to partner with experts like Accelya to leverage technology and enable an elevated experience, which is key to bringing our multi-year innovation roadmap to life.”

The Accelya FLX Platform, used by many of the world’s leading airlines, enabled more than half of all global New Distribution Capability (NDC) transactions in 2022, according to data from T2RL, an independent consultancy leader in travel technology and distribution strategy.

The platform, according to Accelya, combines the power of the Amazon Web Services (AWS) cloud and the latest advanced technologies to deliver scalability and reliability, while enabling airlines to efficiently present millions of retail offers across all channels.

Accelya’s NDC offering, a core enabler of airline-retail agency connectivity, links airlines with over 50,000 travel agents including the world’s largest OTAs and TMCs.

Sam Gilliland, CEO, Accelya, said the Accelya FLX platform “will empower Delta to take control of their retailing future, with Accelya supporting them every step of the way.”

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