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Almost All Gen Z Business Travelers Would Decline a Trip That Doesn’t ‘Align With Expectations’

Survey from SAP Concur shows most of all ages perceive less opportunity to travel than colleagues.

Written by:

Harvey Chipkin

Published on:

August 30, 2023

Almost all Gen Z business travelers (96%) say they would decline a business trip that doesn’t align with their expectations — compared with 94% of millennials, 86% of Gen X, and 77% of baby boomers. That includes a third (33%) who would decline due to lack of flexibility to make adjustments to the trip outside of policy, according to the fifth annual Global Business Travel Survey published by SAP Concur. It is based on responses from 3,850 business travelers in 25 markets.

Among the findings:

53% of global business travelers say they have changed their accommodations in the past 12 months because they felt unsafe. This includes 64% of Gen Z, 61% of millennials, 40% of Gen X, and 15% of baby boomers.

74% of global business travelers across generations have personally experienced some form of discrimination while on a business trip, including 87% of Gen Z, 79% of millennials, 62% of Gen X, and 43% of baby boomers.

This year’s survey found that nearly two-thirds of global business travelers feel they haven’t had equal opportunity to travel for business compared with their co-workers. According to these travelers, their age was the most cited reason for this perceived inequality.

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97% of Gen Z business travelers expect their company to allow them to make travel choices that are outside of company policy, with top reasons including ensuring they feel safe when traveling in certain areas of the world (53%), supporting their ability to maintain a healthy work-life balance (51%), and ideological or lifestyle differences with their travel destination (37%).

Image: Shyntartanya/Shutterstock

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